Shipping

Worldwide Shipping & Delivery from New Zealand

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RYOS ships officially licensed New Zealand sports merchandise to customers throughout New Zealand and around the world.
Whether you’re shopping for All Blacks jerseys, New Zealand Warriors merchandise, Super Rugby apparel or other official teamwear, we offer reliable domestic and international shipping options, including DHL Express.
We ship to Australia, the United Kingdom, and many other international destinations.
Shipping costs are calculated at checkout, allowing you to review the available delivery options before placing your order.

Order Processing & Dispatch Times

At RYOS, we aim to get your order on its way as quickly as possible.

In-stock products: Orders for products held in stock are normally dispatched within 1–2 working days.
Products not held in stock: Some products may need to be sourced from our suppliers before dispatch. These orders may take longer to process (generally 3-7 working days).
Personalised merchandise: Jerseys and other products requiring name or number personalisation need additional processing time before dispatch (generally 1-2 weeks).

Delivery estimates apply from the date your order is dispatched, rather than the date your order is placed.

If you need your order by a particular date, please contact us before ordering.

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Shipping Options & Delivery Times

Estimated delivery times

Destination	Estimated delivery time
New Zealand – North Island	1–2 working days
New Zealand – South Island	2–3 working days
Australia – Standard	5–15 working days
International – Standard	7–20 working days
International – DHL Express	2–7 working days

These are estimated delivery times after dispatch and are not guaranteed. Rural deliveries, customs processing and other factors may extend delivery times.

A flat shipping rate of $8 applies.
Free courier shipping for NZ orders over $150!

Estimated delivery times:

• Delivery in the North Island is usually 1-2 working days
• Delivery in the South Island is usually 2-3 working days.
We use a signature-required delivery service.
Delivery estimates exclude order processing and dispatch times. Products requiring personalisation or additional sourcing may take longer.
- RYOS offers international shipping to customers throughout Australia using NZ Post’s eParcel service.
- Shipping costs are calculated at checkout based on your order and delivery destination.
- Standard delivery to Australia generally takes 5–15 working days after dispatch.
- Orders can initially be tracked through the NZ Post website. Once your parcel has entered the Australian postal network, you can continue tracking it through Australia Post using the same tracking number.
- RYOS ships officially licensed New Zealand sports merchandise to the United Kingdom and other international destinations.
- Our standard international shipping service is provided through New Zealand Post and its overseas postal partners.
- Shipping costs are calculated at checkout based on the weight of your order and destination country.
- Standard international shipping is available for eligible parcels within the applicable weight limits.
- Standard international delivery generally takes 7–20 working days after dispatch, depending on the destination and local postal services.
- Delivery times may be affected by customs clearance, local postal networks and other circumstances outside our control.
- International parcels can be tracked through NZ Post. Additional tracking information may be available through the destination country’s postal service once the parcel enters its network.
- International orders may be subject to import duties, taxes or customs charges imposed by the destination country. We do not cover these costs.
- Any applicable charges not collected at checkout are the responsibility of the recipient.
- For customers who would prefer a faster international delivery option, RYOS offers DHL Express shipping to eligible overseas destinations.
- DHL Express is particularly useful for international customers who want their All Blacks jerseys, Warriors merchandise or other New Zealand sports apparel delivered more quickly.
- Shipping costs
  DHL Express shipping costs are calculated according to the weight of your order and its destination.
  To obtain a shipping quote, add your products to your cart and select your delivery country at checkout.
- Estimated delivery time
  DHL Express delivery generally takes 2–7 working days after dispatch, depending on the destination.
- Delivery times are estimates and are not guaranteed.
- Important information
  • DHL Express requires a valid contact telephone number.
  • Delivery to PO Boxes and Private Bags is not available.
  • A signature or other approved delivery confirmation may be required.
  • Deliveries to remote locations may take longer or be completed by a local delivery partner.
  • Import duties, taxes and customs charges may apply depending on the destination country.
- Any applicable charges not collected at checkout are the responsibility of the recipient.

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Shipping within New Zealand is a flat of NZ$8, with free shipping on orders over NZ$150.
International shipping costs depend on your destination, order weight and selected shipping service. The available options and costs are calculated at checkout.
Standard international delivery generally takes 7–20 days after dispatch, while DHL Express typically takes 2–7 working days.
Australian standard deliveries generally take 5–15 working days.
These estimates exclude order processing and dispatch times.
Yes. Our international shipping services provide parcel tracking.
Standard international parcels can be tracked through NZ Post and, where available, the destination country’s postal service.
DHL Express parcels can be tracked through DHL.
We will email you your tracking link once the order has shipped.

International orders may be subject to customs duties, GST, VAT, tariffs or other import charges, depending on the destination country and order value.
Any applicable charges not collected at checkout are the responsibility of the recipient.
Yes. RYOS ships officially licensed All Blacks merchandise and other New Zealand sports apparel to customers in Australia, the UK, and many other countries.
Available delivery services and shipping costs are displayed at checkout.
Products held in stock are normally dispatched within 1–2 working days.
Some products need to be sourced from suppliers, while personalised jerseys and other customised merchandise require additional processing time.
If you need your order urgently, please contact us before placing your order.