If you receive any incorrect product in your order, please refer to the section above incorrect orders.
If you are unsatisfied with your product, please return it to us for an exchange or a full refund (excluding postage) within 30 days from the date of delivery.
Please note that free return shipping for exchanges is only available to parcels being shipped within NZ, international exchanges will need to pay shipping for the exchanged goods
Please ensure that the tags are still on the product, that it is still in the original packaging and that the product has not been worn and is in exactly the same condition in which you received it.
No customer-damaged or worn products will be accepted back for refund or exchange.
In the unlikely event of there being a fault with a garment or accessory, we will endeavour to send a replacement or will give you a refund.
If you have any questions regarding returns, please contact usand we will be more than happy to advise.
